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Our
Guarantee
Jordan Fitness stands behind
our products and guarantees your satisfaction with every
order.
We
guarantee our products.
Jordan Fitness promises
to deliver high-quality products, in good condition, to your door. If,
for any reason, your product is not satisfactory, we will gladly
replace it or refund your money (excluding delivery charges). Simply
return your merchandise with the original paperwork and packaging
within 7 days of receiving your order. We promise to process your
request in a timely manner.
We guarantee first-class customer
service.
Jordan Fitness is committed to making
you happy. If you have any questions or concerns regarding our products
or services, please contact Jordan Fitness on 01945 880257. We will
respond to or acknowledge your inquiry within one business
day.
We
guarantee your privacy.
At Jordan Fitness, we are
committed to protecting your privacy. Jordan Fitness does not sell,
trade or rent your personal information to other companies. We use the
information we collect about you to process orders and to provide a
more personalized experience. Jordan Fitness will not
collect any personal information about you except when you specifically
and knowingly provide such
information.
It may
be helpful for you to know how we use the information we
collect:
- When you order, we request your
name, email address, mailing address, telephone number, credit card
number and expiration date. This allows us to process and
fulfil your order and to notify you of your order status.
- When you enter a contest
or other promotional feature, we may ask for your name, address and
email address so we can administer the contest and notify
winners.
- We
may also use the information we collect to notify you about important
changes at Jordan Fitness
and special offers we think you will find valuable.
By using
our Web site, you consent to the collection and use of this information
by Jordan Fitness. If we
decide to change our privacy policy, we will post the changes on this
page so that you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it. If you are
under 18 years of age, you must have your parent or guardian's
permission to order.
We guarantee your security.
Every time
you shop with Jordan Fitness, you are
backed by our security guarantee. When you are shopping at Jordan
Fitness, you are shopping on our secure server, which encrypts
all of your personal information, including name, address, and credit
card number. All credit card transactions made on Jordan
Fitness are protected using industry standard SSL
Security. All Jordan Fitness credit
card transactions are cleared through our secure servers that are
protected from fraud with a certificate from
Verisign.
To view certificate information in Windows
Internet Explorer: While in our secure order area, right click on the
bottom portion of one of our checkout pages and select the properties
item. In the property sheet window that appears, select the
certificates button to see certificate information. Please note: the
Macintosh version of Internet Explorer does not support this
functionality.
To view certificate information in
Netscape Navigator: While in our secure order area, right click
(control-click on the Macintosh) on the bottom portion of one of our
checkout pages and select the page info item. We are so confident that
your information cannot be compromised as a result of shopping at
Jordan Fitness, we
guarantee your protection in the event of unauthorized interception and
use of your credit card. If you think your credit card has been
compromised as a result of shopping at Jordan Fitness, please
contact your credit card provider immediately. Most banks either cover
all charges, or limit your liability to £50. We guarantee that if your
card was compromised as a result of shopping at Jordan
Fitness and your bank does not cover all charges, we will
compensate you for the amount of your liability, up to
£50.
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